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How do I contact affirm?

We include options in the Help Center that sometimes allow you to resolve your request though self-service in the Affirm app or at affirm.ca. If you are unable to find your answer and need to connect with our customer care team, the options to contact us are below. Tap or click the ‘Contact us’ button below to submit a form.

Who is affirm loan services?

California residents: Affirm Loan Services, LLC is licensed by the Department of Financial Protection and Innovation. Loans are made or arranged pursuant to California Financing Law license 60DBO-111681.

What is affirm's help center?

Affirm’s goal is to provide the information you are looking for in our Help Center so you can find the answer to your question in your own time. We include options in the Help Center that sometimes allow you to resolve your request though self-service in the Affirm app or at affirm.com.

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Risk warning: Digital asset trading is an emerging industry with bright prospects, but it also comes with huge risks as it is a new market. The risk is especially high in leveraged trading since leverage magnifies profits and amplifies risks at the same time. Please make sure you have a thorough understanding of the industry, the leveraged trading models, and the rules of trading before opening a position. Additionally, we strongly recommend that you identify your risk tolerance and only accept the risks you are willing to take. All trading involves risks, so you must be cautious when entering the market.

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